Privacy Policy

Privacy and Data Protection Policy

Rigid Audio respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit¹ our website (regardless of where you visit it from) and tell you about your privacy rights and how the² law protects you.

Information about our customers is an important part of our business, and we are committed to protecting it. We do not sell your personal information to third parties.

What information do we collect?

We collect information about you when you:

• Visit our website: We may collect technical data, such as your IP address, browser type, operating system, and browsing activity. This information is collected through the use of cookies and similar technologies³ (see “Cookies and Similar Technologies” below).
• Make a purchase: We collect your name, email address, and billing information to process your order.
• Sign up for our newsletter: We collect your email address to send you updates about our products and promotions.
• Contact us: We collect your name and email address to respond to your inquiries.

How do we use your information?

We use your information to:

• Provide and improve our services: This includes processing your orders, providing customer support, and improving our website and products.
• Send you marketing communications: With your consent, we may send you emails about new products, special offers, and other updates. You can opt-out of these emails at any time by clicking the “unsubscribe” link at the bottom of the email.
• Comply with legal obligations: We may use your information to comply with applicable laws and regulations.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to collect information about⁴ your browsing activity. This information is used to analyze website traffic, personalize your experience, and serve targeted advertisements.

Here is a list of the services we use and how they use cookies:

• Google Analytics and Google Ads: These services use cookies to track website traffic and conversions, and to serve targeted ads based on your interests. You can learn more about Google’s privacy policy here: https://policies.google.com/privacy
• Adroll: This service uses cookies to track your browsing activity across multiple websites and to serve targeted ads. You can opt-out of Adroll’s tracking here: https://www.adroll.com/about/privacy
• Facebook: This service uses cookies to track your browsing activity and to serve targeted ads. You can learn more about Facebook’s privacy policy here: https://www.facebook.com/privacy/explanation
• Mailchimp: This service uses cookies to track email opens and clicks. You can learn more about Mailchimp’s privacy policy here: https://mailchimp.com/legal/privacy/

Data Security⁵

We have implemented appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure.

Your Data Protection Rights

You have the following data protection rights:⁶

* Right of access: You have the right to request access to your personal data.

• Right to rectification: You have the right to request that we correct any inaccurate⁷ or incomplete personal data.
• Right to erasure: You have the right to request that we erase your personal data in certain circumstances.
• Right to restriction of processing:⁸ You have the right to request that we restrict the processing of your personal data⁹ in certain circumstances.
• Right to data portability: You have the right to request that we transfer your personal¹⁰ data to another organization in certain circumstances.
• Right to object: You have the right to object to the processing of your personal data in certain circumstances.

You can exercise your data protection rights by contacting us at¹¹ [email protected].

Data Retention

We will retain your personal¹² data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.¹³

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices¹⁴ or content of these websites.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect¹⁵ personal data from children under 13.

Changes to this Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website.

Contact Us

If you have any questions about this privacy policy, please contact us at:

Rigid Audio

Email: [email protected]Effective Date: January 14, 2025